Mumbai-bound Air India flight from San Francisco sees cockroach scare; airline apologizes and outlines next steps for travelers’ peace of mind.

MUMBAI, India — Discovering cockroaches at 35,000 feet is not on any traveler’s checklist, yet that is what unfolded aboard Air India’s long-haul Flight AI180 from San Francisco to Mumbai, according to multiple passenger accounts and an airline statement. The episode, which unfolded during a scheduled refueling stop in Kolkata, adds a fresh wrinkle to the flag carrier’s recent safety and service headaches.